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You’re in Good Hands.
Welcome to K-12 Solutions Group.
We’re SO excited to begin supporting your district! Our team is here to make this transition smooth, responsive, and stress-free from day one.
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As a trusted Infinite Campus channel partner since 2006, we have extensive experience working alongside school districts like yours.
​We work in close partnership with Infinite Campus and take a structured, thoughtful approach to support. The transition and beyond is designed to be straightforward, with a focus on continuity, responsive service, and clear communication so your team knows who to contact, what to expect, and operates without disruption.
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In addition to support, we offer training across the full range of Infinite Campus products, helping district staff build confidence and close knowledge gaps in their day-to-day work.
Helpful Contacts
Support
Please enter support tickets as you have always done.
Click HERE to access the support portal.
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Client Services
Your dedicated partner for ongoing success, adoption, and value.
Dan Rhinhart, Client Relationship Manager
dan.rhinhart@infinitecampus.com
Training
K-12 Solutions Group provides comprehensive training services designed to help schools and districts successfully implement, manage, and optimize Infinite Campus and all premium products.
Our trainers are highly skilled and have deep experience in K-12 education and SIS operations, offering not only training but also process consulting to help districts streamline processes, improve data accuracy, and enhance collaboration across stakeholders.
For more information or to schedule training for your school or district, contact our K-12 team at training@k12solutionsgroup.com.
Billing/Invoicing
Invoice questions:
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Billing/invoicing for the Infinite Campus SIS Licensing and Hosting (and add-on products) will be sent to you directly from (and payable to) Infinite Campus.
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Please note: Billing/invoicing for CIC-provided products and services will continue to be billed from (and payable to) CIC.
Sales & Product Offerings
Product offerings & hardware questions:
Stephanie Marshall, Senior Field Sales Manager stephanie.marshall@infinitecampus.com
What's Next?
Next Steps:
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Watch the recording of the Transition of Services webinar if you were unable to attend live. Click HERE to access the recording.
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Watch the April 7th support webinar. Click HERE to access the recording.
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Expect a phone call from a member of our team in the coming days. We will introduce ourselves and make sure you know exactly who to contact if you have any questions.
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Get ready for great service and support from dedicated teams committed to your success!
Need Help? We've Got You.
Whether you have questions, need assistance, or just want to connect—we’re ready
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Support Case
​Please enter support tickets as you have always done.
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training@k12solutionsgroup.com
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Phone
706-335-6786
Toll Free: 1-800-915-1671
Good, honest support. No HORSING AROUND!
We’re saddled up to support you—through every interaction—so you know you’ve got a team you can rely on.
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Don't just take our word for it. Click below to see real testimonials from districts we support!
"Customer support is one of the best aspects of K-12. They are incredibly helpful and patient with any question I pose. I'm so grateful to them because they make my life so much easier."
Jackie Goodman-Cook
Operations, Atlanta Unbound Academy
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"K-12 Solutions Group always goes above and beyond to provide tools that make any job as easy as possible and to offer training on any module needed. Knowing that such an amazing group is there for any need is a comfort for us in our stressful jobs and responsibilities."
Karen Wright
​SIS Administrator, Washington County Public Schools
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"They listen to feedback to ensure updates make districts' lives easier and they release helpful features regularly. Great group of people, they treat all of their customers like family!"
Cody Neidlinger
​Information Systems Assistant Coordinator, Effingham County Schools
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'Who ya gonna call? K-12 customer support!' It is refreshing to submit a ticket and get a response from someone who knows how to fix the problem. The response time is amazing - whether to give the solution or let you know what they are doing. Communication between the customer and K-12 is amazing!
Joyce Davis
​SIS Director, Jeff Davis County Schools
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